Apprentice: Level Year 1 | Motus Daimler Trucks Rustenburg

• Carry out fault diagnosis to aid and speed vehicle servicing.

• Ensure diagnostic equipment is used in vehicle examinations.

• Ensure DCSA procedures and policies are carried out during repairs and printouts kept.

• Ensure faults are accurately diagnosed to customers’ satisfaction.

• Discuss matter with Service Advisors as required and provide lucid explanations.

• Co-Operate in vehicle care and safety whilst dealing with vehicles.

• Ensure that comebacks are limited to minimum.

• Attend to breakdown calls as and when required.

• Ensure vehicles are returned to customer after service in neat, clean condition.

• All parts to be signed for at parts department and used on relevant vehicle.

• Unused parts to be returned to parts department.

• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.

• Give advice or use techniques which ensure quality but safe time.

• Provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics.

• Complete forms and documentation included in the company’s service routine.

• Draft and prepare any reports required.

• Make suggestions and give advice regarding any special promotional campaign and take part in campaign.

• Ensure that overalls and work area is kept clean and tidy at all times.

• Job Cards to be complete in full handed to service advisor as soon as vehicle is repaired and repair clocking carried out correctly.

• Attend training courses provided by Daimler and Cargo Motors.

• Assist with other reasonable requested duties as and when required.

Specific Role Responsibilities:

• To provide a technical and diagnostic service within the service department.

• To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.

• To discuss service detail with customer as required.

• To accomplish servicing of electric equipment as required.

Skills and Personal Attributes:

• Good Interpersonal & Communication Skills

• Ability to operate under pressure and in a team environment

• Attention to Details