Computer Operator
Requirements
- ✓Grade 12. No experience required. The following will be added advantage: A 3-year National Diploma in Information Technology or related equivalent qualification or CISCO qualification. 3 to 5 years’ relevant experience in ICT and Networking. Depth knowledge of CISCO platform and wireless technology. Proven work experience in configuring of network switches, routers, wireless devices. Strong communication and report writing skill. Must have sound verbal and written communication skills. Must be able to work under pressure and to take initiative
About This Role
Overseeing local area network (LAN) and wide area network (WANs) linked to various computer platforms, operating systems, network capabilities, topologies and including IP phones (VOIP). Provide network troubleshooting and support (LAN, WAN, Wireless). Installing network system to maintain connectivity of systems and source. Monitoring network issues and troubleshooting when necessary. Proactively looking for network elements and alerts that can hamper quality. Managing complex network systems, provide ongoing troubleshooting, and resolve performance problems. Attend and resolve calls logged through the service desk and escalate the calls not resolved accordingly. Support and provide guidance to clients.
Ready to apply?
Apply directly on Department of Health's website.