Trainee Manager - Kempton Park (Talent Pool)

Dis-Chem Pharmacies has an opportunity available for a Trainee Manager for their Kempton Park Region. You will Learn overall store operations under direction and supervision of a store manager. Performs wide range of retail operational duties under general guidance and support of an experienced individual.

Job Specification:

Inventory Management:

• Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels.

• Ensures efficient stock flow to the sales floor.

• Participate, assist, and support in the management of shrinkage. Participate, assist and support in the ordering of stock to maintain correct stock levels FMCG, Health and Beauty, when required.

Sales Floor & Receiving:

• Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty. Store Manager

• Assist with the adherence, implementation and maintenance of labeling, pricing and layout standards in FMCG, Health and Beauty.

• Assist with goods receiving duties guided by the standard operating procedures.

• Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures.

• Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures.

Sales Targets:

• Assists with achieving set store sales targets, including but not limited to FMCG, Health and Beauty.

• Partner with all head of departments to ensure targets are met.

• Support management to ensure promotions are effectively executed.

• Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.

• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

• Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures.

• Propose innovative ideas to senior management to increase market share.

• Assist in the development of regional retail strategies to raise customers’ pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty.

Point of Sale Operations and Finance:

• Assist with daily cash-ups and review of the reconciliation’s packs and paperwork.

• Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards.

• Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts.

• Support in analyzing and interpreting Financial Income statements.

• Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget.

• Support management with transaction integrity throughout the store guided by company internal control procedures.

• Support in ensuring the accuracy and completeness of branch transactions.

• Support management to improve cashier service levels and cashier productivity rates.

• Assist with controlling overtime and casual spend.

• Assist with sign off and investigation of run ends daily.

• Support management to disseminate, collate, and report all relevant information between store and department managers.

• Assist in any internal or external audits conducted in store.

Customer Service:

• Assist with addressing customer complaints promptly and regulate both complaints and compliments.

• Assist with the ensuring that customer request system is operational and actioned daily.

• Encourage and report on new loyalty signups continuously.

• Assist with the ensuring of accurate manual processing of points to customer accounts.

• Assist with providing customers with feedback regarding queries and complaints.

HR Process Support:

• Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management.

• Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.

• Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but not limited to master data and transactional management.

• Assist the store with the delivery of HR policies and system implementations.

• Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.

Trainee Programme Adherence:

• Participate and engage in meetings, workshops, and other learning opportunities.

• Assist managers and completing assigned tasks for on the job learning purposes.

• Completion of all required learning programs and assessments to be deemed competent.

• Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager.

Competencies

Essential:

• Sound knowledge and understanding of retail store management disciplines with retail admin experience.

• Analyse simple to semi-complex situations, evaluate multiple options, and make informed decisions to achieve

• Follow guidelines, regulations, principles, and standards. Understand business

• complexities.

• Communicates effectively with all types of people, this includes explaining concepts to first time users. Attentive and active listening.

• Able to identify and manage your own emotions and the emotions of others. Conflict management, counselling skills and networking skills. Emotional Intelligence.

• Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.

Special conditions of employment:

• Willing and able to work retail hours

• Local travelling – valid driver’s license and own reliable transport

• South African citizen

• Clear credit and criminal records

Remuneration and benefits:

• Market related salary

• Medical aid

• Provident fund

• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.