Information Systems Intern
Internships ·
Requirements:
Bachelor's degree in Information Systems OR Diploma in Information Systems Excel qualification/certification Basic IT knowledge with ability to operate computer systems effectively Preferred Microsoft 365 certifications Previous experience with ERP systems Experience with SharePoint administration EXPERIENCE At least 1 year experience in the IT environment.
Description:
he IS Intern will provide essential support to the Information Systems team by maintaining system functionality, assisting users, and contributing to the smooth operation of our ERP and IT infrastructure. This role offers hands-on experience in system administration, user support, and process improvement while supporting the organization's digital transformation initiatives. KEY PERFORMANCE AREAS System Administration & Maintenance Perform routine system checks and maintenance tasks to ensure optimal system performance Manage IFS license allocation and monitoring Maintain and update SharePoint sites Handle user profile management within the ERP system User Support & Training Provide help-desk functionality and resolve user technical issues Manage ticketing system including logging, tracking, and resolving IFS-related issues Conduct training sessions for new users on various modules including PR creation and time registration Create and maintain comprehensive training documentation Process Management Process and manage purchase requisitions within the ERP system Handle team time booking administration Raise purchase requisitions as required Support basic ERP operations and workflows Documentation & Compliance Develop and maintain user manuals and process documentation Ensure compliance with IT policies and procedures Support audit requirements and system documentation
Company: Lesedi