IT Intern
Internships ·
Requirements:
Currently studying or recently completed an IT-related qualification (e.g., Diploma or Degree in Information Technology, Computer Science, or related field). Basic knowledge of IT systems and troubleshooting. Prior internship or volunteer IT experience will be advantageous but not required. Additional Information This is a learning role with mentorship and hands-on experience provided. The intern is expected to maintain confidentiality and adhere to company IT policies. Some after-hours or weekend work may be required for system updates or maintenance. Performance Indicators Timely resolution of assigned support tickets. Accuracy and clarity of documentation. Demonstrated improvement in technical skills and knowledge. Positive feedback from IT team members and end-users.
Description:
IT Intern (ITIN140825) << search results Apply shortlist Overview Reference ITIN140825 Salary ZAR/month Job Location - South Africa -- Kwazulu-Natal -- Durban Job Type Contract Posted Thursday, August 14, 2025 Closing date 30 Sep 2025 21:56 Job Purpose The IT Technical Intern will assist the IT team with day-to-day technical support, maintenance, and troubleshooting of hardware, software, and network systems. This role provides hands-on experience in a professional IT environment, supporting end-users, resolving technical issues, and learning best practices in IT service delivery. Key Responsibilities 1. Technical Support & Troubleshooting Assist with diagnosing and resolving hardware, software, and network issues. Provide first-line technical support to internal staff (remote and on-site). Log and track support requests through the company’s ticketing/helpdesk system. 2. Hardware & Software Maintenance Support the setup, installation, and configuration of desktops, laptops, and peripherals. Assist with software updates, antivirus checks, and routine maintenance tasks. Help maintain inventory records of IT equipment and licenses. 3. Network & Systems Assistance Support the IT team in monitoring network performance and connectivity. Assist with setting up new user accounts, email addresses, and access permissions. Learn and apply basic network troubleshooting techniques. 4. Documentation & Reporting Maintain accurate documentation of IT processes, configurations, and incident resolutions. Assist in creating user guides and training material for common IT tasks. Skills & Competencies Basic understanding of computer hardware, software, and networking concepts. Familiarity with Microsoft Windows OS, Office 365, and common business applications. Strong problem-solving skills and willingness to learn. Good communication and interpersonal skills. Ability to follow instructions and work as part of a team
Company: BC Technologies