Administrator Policy Service
Permanent ·
Requirements:
Grade 12qualification/Matric Certificate NQF Level 5 Higher Certificate and Advanced National (Vocational) Certificate or equivalent or relevant experience Atleast 2 years’ administration experience Proven administration record Computer Literacy At least 1 year experience in a data capturing or administration position Insurance or Financial Services experience (Advantageous).
Description:
As the Policy Service Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested documentation to brokers and schemes. Job Description THE JOB AT A GLANCE As the Policy Service Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested documentation to brokers and schemes. WHAT WILL YOU DO? Data Capturing Ensure that amendment requests are captured accurately and timeously on the system. Data Validation Ensure that data is accurate and where necessary, request corrected data from stakeholder Process external Approval process to ensure correct capturing of changes requested Ensure that rejections are sent to stakeholder and follow ups are done for corrected information. Reporting on Progress Accurate and regular recording of received applications on Sales Register Ensure accurate and regular reporting on application volumes and status upload Control and report on daily application quality and submissions Updates and maintains policy records on the administration system. Policy Maintenance Processing of policy details into the correct schemes on the administration system Clearly communicates and confirms policy amendments timeously to the client Ensure communication framework is adhered to. Closing date: 28th October 2025
Company: Rand Mutual Assurance
