Cashier
Entry-Level ·
Requirements:
Grade 12 or equivalent Experience Previous experience in a customer facing / cashiering role Experience in the gaming industry would be an advantage Successful completion of the Cashier Training School requirements.
Description:
GrandWest Casino and Entertainment World is hiring. Join our dynamic team and help create unforgettable experiences every day. Exciting opportunities across hospitality, gaming, and entertainment await you. Job Description Job Purpose Responsible to be the frontline customer service point for facilitating the flow and securing of cash from transactional exchanges with guests, satellite stations and other cash desk areas on the gaming floor (including caions and vault) and to assist with count processes as required, in line with internal professional standards and gaming regulations. Key Performance Areas Prepared Work Area Check work area and ensure all equipment is functioning and ready for service Check cleanliness of own section or station Communicate and follow-up on the correction of any equipment faults or defects Customer Engagement Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times Interact with guests and provide professional service standards and relevant solutions Identifies customers and understand their preferences Educate customers on business unit facilities, products and current promotions Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary
Company: Sun International
