Administration Clerk (Retail)

Job description

Reference Number: AO-2426 Responsible for effective maintenance of the administrative functions of the branch. TECHNICAL KNOWLEDGE/ COMPETENCIES: Computer literacy (MS Office) Verbal and written communication skills BEHAVIOURAL COMPETENCIES: Accuracy Discipline Identification with management Cooperation Team player

Requirements

• Grade 12
• 1 year administration experience

Responsibilities

• Receive and compare stock to delivery notes.
• Receive and file all delivery notes and assist with ad-hoc receiving duties.
• Ensure that all documents are processed and that the number sequence on the system is correct.
• Collect invoices electronically for receiving process and link invoices with delivery notes and orders.
• Capture, process and manage claims (warranty claims, damaged items, short or surplus deliveries and expired stock).
• Maintain good client relationships with internal and external clients and resolve client queries.
• Generate daily, weekly and monthly reports from the system (outstanding claims, outstanding purchase orders, negative on-hand reports, etc,).
• Generate stock-taking reports and assist with quarterly stock-taking.
• Capture stock count sheets on the system.
• Generate variance report and report variance to line manager.
• Regularly communicate with suppliers on all outstanding invoices, credit notes or discrepancies of stock.
• Ensure that codes, prices and stock correspond with orders and stock received.
• Ensure that cash-ups are done daily.
• Ensure that cash surpluses and shortages are paid in as per policy.
• Report daily cash up (balances & discrepancies) to Regional Banking Clerk.

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