Cashier(External Applications Only - Etwatwa)

Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.

Key Performance Area:

Cash Handling

Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

Ensure goods are correctly identified and captured on the Point of Sale Terminal.

Capture the correct payment type received from Customers on the Point of Sale Terminal

Ensure you have sufficient change at all times

Ensure Pick-ups are done accurately and within the set parameters

Ensure Cash-ups are done accurately at the end of your shift

Ensure all your daily takings have been dropped into the Drop Safe / vault

Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

Sign, compile, and file all related documentation relating to the Cashiers function

Ready for Business

Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods

Direct Customers to relevant person who can assist him / her

Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility

Report any discrepancies to the Store Manager

Security Awareness:

Security (e.g. ensure system password control at till point are adhere to)

Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

Values:

Integrity

Complying with generally accepted standards in activities related to the position.

keeps promises.

creates realistic expectations.

is sincere.

handles sensitive information carefully.

shows awareness of values, indicates when boundaries are crossed.

Accuracy:

Effectively handling detailed information and being consistently attentive to details.

Works in an orderly fashion.

Ensures that matters are handled in an orderly and accurate manner from start to finish.

Prevents mistakes.

Invests energy in checking his/her work for mistakes.

Client focus:

Identifying and actively responding to clients' wishes and needs.

Deals with clients in a friendly manner.

Shows involvement in the client's problem.

Makes clients feel welcome.

Approaches the client's question with a can-do mentality

Personal development:

Being aware of one's own strengths and weaknesses: consciously working on personal development.

Is focused on self-broadening and/or gaining more in-depth knowledge.

Follows relevant training programmes and/or looks for opportunities to gain experience.

Seeks and uses opportunities for personal development.

Asks for feedback in order to learn