Cashier - Southgate

Job description

Dis-Chem Pharmacies requires an experienced Cashier for their Store in Southgate. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk Essential: • Grade 12 / Matric • A minimum of 6 months’ experience cashier/till operations experience • Computer literate – MS Office • Sound numerical skills • Strong command of the English language • Basic customer service • Willing and able to work retail hours Job Description: • Adhere to Dis-Chem’s customer service policies and procedures • Establish a professional relationship with customers • Report customer complaints and compliments to the Frontline Supervisor, or store management • Adhere to the customer turnover hourly rate • Be aware of current sales and promotions • Ensure colleagues and customers are not exposed to any risk • Carry out and manage Dis-Chem 5 star communication principles • Be responsible for cash flow • Ensure all line voids and price changes are approved and signed off by the supervisor • Exchange merchandise for customers and accept returned goods by customers when authorised to do so • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks) • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly • Ensure all outgoing stock/items/scripts are scanned and paid for • Ensure that all money is strictly kept safely and securely inside the till • Handle daily takings confidentially, and only discuss with management • Be alert, recognise and report suspicious behaviour to management • Address queries regarding store merchandise • Adhere to Dis-Chem’s security policies and procedures Competencies: Essential: • In-depth knowledge of operating cash registers, and maintaining cash drawers • Knowledge of processing sales, refunds and payments • Strong command of English (written and oral) • Accuracy • Attention to detail • Presentable • Emotional intelligence • Social awareness • Accountability • Problem-solving • Analyse basic reports • Trustworthy and honest • Time management Advantageous: • Third additional language Special conditions of employment: • Willing and able to work retail hours • Reliable transport and/or reside in close proximity to the store • South African citizen • Clear credit and criminal records Remuneration and benefits: • Market-related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Requirements

• Grade 12 / Matric
• Minimum 6 months cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of English
• Basic customer service skills

Responsibilities

• Support customer service at point of sale
• Record transactions accurately on the Dis-Chem operating system
• Follow company policies and standard operating procedures
• Ensure zero tolerance toward inaccuracies and fraud

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