Cashier West Street, Durban (W)

Job description

Exciting New Restaurant Join our Wackys family as we open our brand-new store in Durban. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand. Purpose Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations. Key Responsibilities Process customer orders and payments accurately. Operate POS systems and troubleshoot basic issues. Handle cash, card, and digital payments responsibly. Issue receipts and manage refunds or exchanges. Promote specials and upsell products. Manage customer queues effectively. Resolve basic customer queries and complaints. Maintain cleanliness and organization of the counter area. Balance cash and submit end-of-shift reports. Protect company assets and prevent losses. Competencies Required Numerical accuracy Customer service orientation Communication skills Integrity and honesty Attention to detail Stress tolerance Sales orientation Problem-solving ability Requirements Previous cashier or retail experience preferred. Strong numeracy skills. Professional appearance and attitude.

Requirements

• Previous cashier or retail experience preferred
• Strong numeracy skills
• Professional appearance and attitude
• Customer service and communication skills
• Integrity, attention to detail and problem-solving ability

Responsibilities

• Process customer orders and payments accurately
• Operate POS systems and troubleshoot basic issues
• Handle cash, card and digital payments responsibly
• Issue receipts and manage refunds or exchanges
• Promote specials and upsell products
• Manage customer queues
• Resolve basic customer queries and complaints
• Maintain counter cleanliness and organisation
• Balance cash and submit end-of-shift reports
• Protect company assets and prevent losses

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