Loading jobs...
FRONTLINE SERVICES
Services SETA
🏷 Entry-Level
Requirements
- ✓ational Senior Certificate or equivalent, at a minimum NQF Level 4
- ✓1-2 years of experience in a reception, customer service, or administrative role
- ✓Relevant NQF Level 6 qualification in Business Administration, Communications or related field is an advantage
- ✓Experience or knowledge of the SETA environment is an advantage
About This Role
FRONTLINE SERVICES
Services SETA
2026/06/06 JHB North
Job Ref #: SS-146
Industry: Government
Job Type: Permanent
Positions Available: 1
Frontline Operator/Receptionist is responsible for ensuring the professional administration and efficient running of the reception area, including switchboard operation, visitor management and general office support to enhance stakeholder experience and organisational responsiveness.
Job Description
Reception and Frontline Services
Welcome and assist visitors professionally
Maintain a clean and organised reception area
Ensure visitors sign in and are directed appropriately
Provide refreshments for visitors when necessary
Communicate estimated waiting times to the visitor
Switchboard Operations
Answer and direct incoming calls efficiently
Screen and transfer calls to relevant personnel
Take and relay messages promptly
Ensure all calls are handled courteously and professionally
Administrative Support
Maintain a log of all visitors and calls received
Assist with document photocopying, scanning, and binding
Distribute mail and internal documents to relevant departments
Support frontline operations with general administration tasks
Operational Excellence and Compliance
Uphold the corporate image and values of Services SETA
Report maintenance issues affecting reception services
Ensure security procedures are followed at reception
Handle basic troubleshooting of office equipment
Optimisation of the Unit
Efficiency in managing incoming calls and visitor interactions
Stakeholder feedback on service levels
Timely and accurate dissemination of messages and documents
Compliance with corporate reception and customer service standards
Interested in this role?
Apply directly on Services SETA's website. It only takes a few minutes.
Before You Apply
1
Prepare your CV
Make sure your CV is up to date, includes your full name, contact details, qualifications, and any work or volunteer experience. Keep it to 2-3 pages.
2
Check the closing date
Applications submitted after the closing date are not considered. Apply as early as possible — do not wait until the last day.
3
Government jobs require a Z83 form
All South African government applications require a completed Z83 form. Download it from the DPSA website and complete it fully before submitting.
4
Never pay to apply
Legitimate employers never ask for payment to process your application. If anyone asks you to pay for a job opportunity, it is a scam.
More Entry-Level Opportunities
View allImportant: FirstJobly verifies listings before publishing but always confirm details directly with the employer. We will never ask you to pay for a job application. If you are asked to pay, report it immediately.
FRONTLINE SERVICES
Services SETA