Graduate Programme

Graduate Programme

AVBOB

2026/04/28 Eastern Cape

Job Ref #: MVP 2026

Industry: Insurance

Job Type: Contract

Positions Available: 1

The above-mentioned position exists at the Graaff Reinet. The incumbent will be responsible to ensure management and compliance of all funeral branches within the EC region in order to achieve business objectives.

Job Description

AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, twelve months Internship Programme:

List of offices:

-Graaff Reinet

You will be working for a company that is over 100 years old with strong values which are customer centric. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organization that values employee development and rewards excellent performance.

The areas of responsibility include but are not limited to:

Deliver a positive and professional client service experience to branch customers.

Manage client inquiries at branches and documenting activities and outcomes.

Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.

Provide clients with technical assistance on products and services offered by AVBOB Member Value.

Build positive client relations by checking in regularly and following up on active processes.

Maintain client records and documenting processes.

Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.

Keep an eye on emerging trends in client services and assist the team in leveraging these trends.

Recommend product improvements based on client services feedback.