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INTERN: PROVINCIAL OPERATIONS

Services SETA ·

0

Requirements

  • National Senior Certificate or equivalent certification, at a minimum NQF 4
  • A National Diploma or equivalent qualification (NQF 6) in Business Administration, Public Administration, Project Management, Human Resources, or in a related field
  • Location- Cape Town X2
  • East London X3
  • Port Elizabeth X2
  • Durban X5
  • Bloemfontein X1
  • Kimberely X1
  • Klerksdorp X1
  • Polokwane X3
  • Nelspruit X2
  • Johannesburg X6
  • Closing Date for Applications - 29 December 2025
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Job Description

The Intern: Provincial Operations will provide support in monitoring the implementation of Discretionary Grant Learning Programmes (including inductions, monitoring, and closure activities) and in Support to Invoicing of Discretionary Grant Learning Programmes. The Intern Provincial Operations supports the facilitation and coordination of the Services SETA service offerings at Provincial level.
Job Description
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Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards
Always adhere to corporate values and ethics of the Services SETA
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Welcome visitors and offer refreshments where necessary
Provide assistance to walk-in visitors wherever possible
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Keep visitors informed of waiting times where necessary
Keep the reception clean and tidy at all times
Report maintenance issues promptly and monitor progress until they are resolved
Attend to the reception area at all times during office hours
Perform basic trouble shooting to correct minor problems
Attend to incoming calls efficiently and timeously in order to minimize customer waiting time
Route calls to the relevant people
When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with progress
Proactively take messages and ensure that all staff are aware of and receive their messages timeously
Screen calls in order to assist with queries or to route the callers to the correct area
Photocopy and scan documentation upon request
Filing
Distribute documents correctly and timeously
Provide typing services as requested
Bind documents when requested
Receive and dispatch courier packages
Collate information for reporting
Support Services SETA projects by:
Assist in scheduling of monitoring and evaluation visits
Assist in scheduling of induction visits
Prepare site visits reports
Provide other project related clerical functions
Support the office in conducting outreach and stakeholder engagements on and/or off-site
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