IT Support Technician
Requirements
- ✓Diploma or Bachelor’s degree in Information Technology, Computer Science, or equivalent experience.
- ✓2–4 years of experience in IT support, helpdesk operations, or a similar technical support environment.
- ✓Strong understanding of computer hardware, operating systems, and the Microsoft 365 suite.
- ✓Experience in desktop or field support, including mobile devices, printers, and remote support tools (e.g., Endpoint Central, TeamViewer).
- ✓Experience with Teams Voice administration, patch management, and vulnerability scanning is advantageous.
- ✓Familiarity with ITSM platforms (e.g., ServiceNow, ManageEngine ServiceDesk Plus) preferred.
About This Role
IT Support Technician
Details
Closing Date
2026/03/29
Reference Number
UNI260319-1
Job Title IT Support Technician
Business Unit / Division Administration
Contract HO IT
Job Type Classification Permanent - Normal
Location - Town / City Bryanston, Johannesburg
Location - Province Gauteng
Location - Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Advert Summary
The IT Support Technician is responsible for delivering first and second line IT support across the organisation, ensuring the stable and efficient operation of IT infrastructure, hardware, software, and peripheral systems. The role includes on-site troubleshooting, repairs, preventative maintenance, and coordination of helpdesk activities. The technician will also support the execution of IT infrastructure projects, uphold IT security standards, and contribute to continuous improvement initiatives.
Ready to apply?
Apply directly on unitrans's website.