IT Technician
Requirements
- ✓Matric / Grade 12
- ✓CompTIA A+ Certification
- ✓CompTIA N+ Certification
- ✓Minimum 2 years’ IT support experience
- ✓Valid Code B Driver’s Licence
- ✓Windows troubleshooting
- ✓Printer troubleshooting and maintenance
- ✓Network installations and basic configuration
- ✓Hardware and software diagnostics
- ✓Strong interpersonal and communication skills
- ✓Ability to work under pressure and meet deadlines
- ✓Goal-driven with strong accountability
About This Role
TWK Agri has the following vacancy available: IT Technician within the IT division at Pretoria, Gauteng.
Job Summary
This role involves providing technical support for hardware, software, networks, and related systems. The IT Technician will be responsible for resolving technical issues, performing installations and maintenance, supporting users on-site and remotely, and ensuring the security and reliability of IT infrastructure.
Responsibilities and Duties
Diagnose and resolve hardware, software, and network operating system issues
Install, configure, and maintain desktop and laptop hardware and software
Troubleshoot and service printers and peripheral equipment
Install and configure network infrastructure and related equipment
Install and configure camera solutions
Provide on-site, telephonic, and remote technical support to users
Create and manage network user accounts and access credentials
Maintain an accurate inventory of IT hardware, software, and technology resources
Ensure systems are secured through antivirus installation and regular updates
Research and recommend suitable IT solutions, hardware, and software purchases
Escalate unresolved issues to higher-level support within agreed response times
Ensure high levels of customer satisfaction through effective support delivery
Ready to apply?
Apply directly on TWK Agri's website.