IT Technician Intern
Requirements
- ✓Matric and a Bachelor of Information Technology / National Diploma: Information Technology in (Support Services, Communications Networks, or Software Development)
- ✓In depth knowledge of Windows Servers 2008 – 2019, Windows 10, Polycom, Cisco Any-connect, Microsoft Office 365
- ✓Excellent customer service skills
- ✓Strong troubleshooting and critical thinking skill
About This Role
IT Technician Intern
Fresenius Kabi
2026/02/24 Port Elizabeth
Job Ref #: 20260224
Industry: Pharmaceutical And Medical/Healthcare
Job Type: Contract
Positions Available: 2
Fresenius Kabi is a global healthcare company more than 40,500 employees worldwide. We are dedicated to a higher purpose caring for life which drives excellence in everything we do. The manufacturing plant in Port Elizabeth produces both small and large volume parenterals.
Job Description
Fresenius Kabi is a global healthcare company more than 40,500 employees worldwide.
We are dedicated to a higher purpose "caring for life" which drives excellence in everything we do.
The manufacturing plant in Port Elizabeth produces both small and large volume parenterals.
The main purpose of IT Technician Intern is to manage, maintain, and repair IT systems, including diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.
2 x IT Technician Interns
General Duties:
Make all hardware repairs as required, install software and problem solve all issues that users may encounter.
From time to time carry out other jobs within the department / factory, which are consistent with the grade, qualification and training of the incumbent.
Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Log bugs and enhancement requests
Perform hardware and software installations, configurations and updates as needed
Create and maintain tips and tricks solutions for online database and web site
Provide introductory on-line & classroom training for company products
Resolve technical issues in a timely manner using available resources within the company
Ready to apply?
Apply directly on Fresenius Kabi's website.