PROFESSIONAL NURSE (QUALITY ASSURANCE)-
Requirements
- ✓Basic Qualifications & Registration:
- ✓Matric/Grade 12 Certificate.
- ✓Basic qualification accredited with SANC in terms of Government Notice R425 (i.e., Diploma/Degree in Nursing) or equivalent qualification that allows registration with the SANC as a Professional Nurse (General, Psychiatric, and Midwifery).
- ✓Registration with the SANC as Professional Nurse and current registration.
- ✓Experience (Experience Level & Post-Registration Experience)
- ✓Grade 1: No experience in nursing after registration as a Professional Nurse with the SANC in General Nursing.
- ✓Grade 2:A minimum of 10 years appropriate/recognizable experience in nursing after registration as a Professional Nurse with the SANC in General Nursing.
- ✓Grade 3: A minimum of 20 years appropriate/recognizable experience in nursing after registration as a Professional Nurse with the SANC in General Nursing.
- ✓Specific Requirement for all Grades:** At least 3 years of the period referred to above must be appropriate/recognizable experience working in a Quality Assurance unit, or as a quality champion in the wards.
- ✓Specific Knowledge & Legislative Understanding
- ✓Extensive knowledge in customer care service program.
- ✓Experience in customer care service programs in health institution.
- ✓Relevant knowledge and understanding of legislative framework applicable to Quality Assurance in the public health facility.
- ✓Technical & Computer Skills
- ✓Computer literacy in MS Office Package (MS Word, MS Excel, and MS PowerPoint).
- ✓Presentation skills.
- ✓Interpersonal & Communication Skills
- ✓Ability to interact with diverse stakeholders, health care users, and givers.
- ✓Good communication skills.
- ✓Report writing skills.
- ✓Good interpersonal relations.
- ✓Management & Functional Skills
- ✓People management skills.
- ✓Facilitation skills.
- ✓Co-ordination skills.
- ✓Teamwork skills.
- ✓Personal Attributes & Cognitive Skills
- ✓Problem-solving skills.
- ✓Self-motivated and goal orientated.
- ✓Ability to work under pressure.
- ✓Must be a creative thinker.
About This Role
Ensure effective management of Quality Assurance Services package in the health facility. Coordinate the Quality Assurance programs: Support and implement Customer care programs (Waiting times, PEC, Customer care training & implementation of Batho Pele Principle). Assist with the facilitation of the implementation of NCS (RNS) & 6 Ministerial priorities including IHRM. Coordinates the development and implementation of QIPs, Implement complaint management system, Management of Patient Safety Incidents. Participate in clinical audit and clinical risk management. Conduct training of employees on Quality Assurance matters. Compile and submit reports on due time. Communicate with all stakeholders, external and internal customers about Quality Assurance matters. Perform any other duties delegated by the supervisor.
Ready to apply?
Apply directly on Department of Health's website.