Receptionist

This position is based in Hermanus.

Key Responsibilities

Front Desk & Client Interaction

Greet and assist walk-in clients, directing them to the appropriate department, must be presentable, and polite at all times.

Manage incoming phone calls via the switchboard, transferring calls to the correct staff members.

Take accurate messages when staff are unavailable and ensure timely delivery.

Maintain professional and courteous inter-company communication.

Administrative Support

Handle general correspondence and assist with internal relations.

Manage stationery and grocery requisitions:

Stationery and office groceries (e.g., coffee, tea, sugar, milk).

Assist with ad hoc purchases:

Obtain supplier quotations.

Create and request requisitions.

Secure purchase order approvals.

Place orders and verify goods received.

Match supplier invoices with POs and hand over to the branch supervisor.

Support new vendor application processes.

Data Capturing

Assist various departments with capturing job cards and invoices accurately and timeously.

Finance Support

Perform daily banking duties.

Post banking details to the Q-Drive.

Sales Support

Receive and log sales leads from phone calls and walk-in clients.

Forward leads to Sales Admin or Sales Consultants.

General

Carry out additional ad hoc responsibilities as required.

Required Skills & Competencies

Proficiency in Microsoft Excel and Word.

Experience with LSN.

Strong communication and interpersonal skills.

Ability to multitask and manage time effectively.

Attention to detail and organizational skills.