Receptionist

Job description

Job Type: Full-time Job Description: We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service to all clients and visitors. The Receptionist will be the first point of contact for all incoming calls and visitors, and will represent the company in a positive and welcoming manner. Key Responsibilities: Meet and greet, receive visitors to the organisation, determine their needs and direct them accordingly in a manner that enhances organisations reputation. Respond promptly to calls in a professional manner, ensuring an excellent and accurate client service. Escalate unresolved operational delivery and quality issues to operational Management. • Report on transactional activities within set guidelines to provide timely information for decision making in area of accountability. Deliver work according to governance, compliance, integrity, legal and ethics processes and procedures Control, monitor and record outgoing trunk calls and incoming reverse charge calls. • Deliver, plan and organise own work routine and task execution in an effective and efficient manner to reach agreed performance objectives.

Requirements

• A minimum of Grade 12.
• Motor industry experience will an added advantage.
• Must have a clear Criminal Record.
• Must have excellent verbal communication skill.
• A Receptionist certificate will be an added advantage.

Application tips

• •Tailor your professional summary to the words used in the advert.
• •Only attach the documents that are asked for, nothing extra.
• •Apply early — many employers shortlist before the closing date.