Support Technician - JHB
Entry-Level ·
Requirements:
Provide first and second-level support for desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems and applications. Troubleshoot hardware and software issues promptly and effectively. Assist with user account management and access permissions. Support remote users and resolve connectivity issues. Maintain accurate documentation of incidents and resolutions. Collaborate with other IT teams to escalate and resolve complex issues. Who You Are: We are a forward-thinking organization committed to delivering exceptional IT solutions and support. Our mission is to empower businesses through reliable technology and outstanding service. We pride ourselves on: Innovation: Leveraging the latest technologies to stay ahead in a fast-changing digital world. Collaboration: Building a culture where teamwork and knowledge sharing drive success. Customer Focus: Ensuring every interaction adds value and enhances user experience.
Description:
Are you ready to be part of something exciting? Vox Telecom is a trailblazing ISP in the Telecommunication industry, dedicated to delivering cutting-edge Fibre , telephony and IT solutions that make a difference. We thrive on innovation, customer success, and a dynamic work culture where every team member is empowered to excel. The Role – Your Next Big Opportunity! We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. The successful candidate will provide technical assistance and support for hardware, software, and network-related issues, ensuring smooth day-to-day operations for end-users.
Company: Vox Telecommunications
