Yes Intern IT Desktop Asset Administrator

Location: Western Cape, South Africa

We are seeking a motivated and detail-oriented IT Desktop Asset Administrator Intern to join our Head Office support team. This role provides hands-on exposure to desktop support, asset management, and enterprise technology environments, supporting users across hardware, software, and device management platforms.

Responsibilities:

Provide on-site and remote desktop support to Head Office users

Resolution of desktop-related hardware and software problems

Preventative maintenance

Ensuring that SLAs are achieved for Incidents & Service Requests

Ensuring that support processes and documentation/reporting are relevant and optimized to ensure best possible service delivery to end user community

Skills:

PC hardware (diagnostic and troubleshooting) skills

Excellent communication and interpersonal skills dealing with individuals at various business levels

Analytical skills and attention to detail

Behaviours:

Effectively works with others to achieve shared goals

Conveys information and communicates ideas in a clear, concise and impactful manner

Creates an environment that fosters and nurtures a culture of creativity which drives success

Consistently makes timely, well-rounded and informed decisions

Takes accountability and ensures others are held to account on agreed upon performance targets

Interprets and simplifies complex and contradictory information when resolving organisational problems

Leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.