ABSA
Closing Date: 16 July 2026
Location: Johannesburg, Gauteng, South Africa
The purpose of this learnership is to develop and equip unemployed youth with the skills needed to succeed in microinsurance and financial services.
As a Microinsurance Sales Consultant Learner, participants will help promote accessible and affordable insurance solutions to underserved communities.
The role focuses on building trust with customers, delivering excellent service and supporting clients throughout the insurance lifecycle.
What the Programme Offers
This learnership offers:
Structured theoretical learning
On-the-job training
Exposure to insurance and financial services
Development of sales skills
Customer engagement experience
Relationship-building skills
Compliance knowledge
Mentorship and coaching from experienced professionals
Exposure to community development initiatives
Pathway into sustainable employment and career growth in insurance sales
Key Responsibilities
Successful learners will be responsible for:
Promoting and selling microinsurance products to individuals and communities
Building trust and maintaining strong client relationships
Delivering excellent customer service
Recommending suitable and affordable insurance solutions
Assisting clients with applications, policy queries and claims processes
Ensuring all activities comply with regulatory and company requirements
Participating in community outreach and awareness campaigns
Supporting educational initiatives
Accurately capturing client information
Maintaining detailed records
Meeting learnership performance and sales targets
Continuously developing product knowledge and sales techniques
Key Competencies and Skills
Applicants should have:
Ability to build trust quickly with diverse customers and community groups
Strong customer service orientation
Empathy
Attention to detail
Strong administrative accuracy
Excellent verbal and written communication skills
Persuasive and influencing skills
Ability to learn quickly
Ability to adapt in a fast-paced environment
Strong interpersonal skills
Community engagement capability
Basic computer literacy, including MS Office and digital platforms
Self-motivation
Resilience
Goal-oriented approach
Strong work ethic
Professional and ethical conduct
Passion for helping others and making a social impact
Ability to work independently and as part of a team
Advantageous Experience
The following will be advantageous:
Previous call centre experience
Exposure to sales or customer service environments
Prior insurance or financial services experience
Who Should Apply?
This opportunity is suitable for unemployed youth who want to build a career in:
Insurance sales
Financial services
Customer service
Community development
Sales consulting
Client relationship management
Apply directly on ABSA's website. It only takes a few minutes.
Prepare your CV
Make sure your CV is up to date, includes your full name, contact details, qualifications, and any work or volunteer experience. Keep it to 2-3 pages.
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ABSA Unemployed Youth Learnerships 2026
ABSA