Benefits Analyst Graduate

At CSG, we choose to see beyond a CV. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on exceptional talent like yourself- and we refuse to make that mistake. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU as you start your journey to becoming a CSGer.

What you'll do

Reporting to the Global Benefits Analyst

You will support the day-to-day administration and compliance of CSG’s global health and welfare, retirement, leave of absence and well-being programs.

Support in the maintenance of data integrity between all internal and external systems by performing routine audits and reconciliations & managing benefit funding processes.

Ensure compliance with plan documents and governmental regulations, coordinate and support all global compliance related tasks including, but not limited to, internal and external audits, required filings, participant notices and disclosures, testing and reporting.

Enhance the employee benefits experience and provide excellent customer service in all interactions by answering participant questions, resolving escalated benefits issues, and support delivery of benefits education opportunities to drive program awareness and engagement through presentations and written communications.

Research and stay informed about latest trends, regulations, and best practices in employee benefits.

Provide support for vendor implementations, special projects, and integration activities related to business changes or acquisitions.

Identify and recommend areas for process improvement to enhance operational efficiency and automation.

Elevate the employee benefits experience by delivering excellent service and coordinating global well-being initiatives and educational sessions.