Call Centre Agent
FlySafair•Permanent
Requirements
- ✓Grade 12 or equivalent (Essential);
- ✓Minimum of 1 to 4 Years experience in a Call Centre Environment (Essential);
- ✓Travel or relevant qualification (Advantageous);
- ✓Excellent communication in English (speak, read and write);
- ✓Solid computer literacy;
- ✓Excellent phone etiquette;
- ✓No criminal or credit record;
- ✓Able to work on weekends, public holidays and flexible hours as required;
- ✓Own transport would be an advantage.
About This Role
Call Centre Agent
FlySafair
2026/03/31 JHB
Job Reference Number: callcentre_agent2
Department: Call Centre
Business Unit:
Industry: Aviation
Job Type: Permanent
Positions Available: 5
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a Call Centre Agent at our Head Office in Johannesburg. The successful applicant will report to the Call Centre Team Lead.
Job Description
Receive calls from customers / passengers;
Deal with problems such as delays, cancellations etc.;
Explain processes to customers and assisting them where necessary;
Work in a team and longer than normal hours (shift work);
Deal with confidential information;
Communicate with customers both verbally and in writing.
Ready to apply?
Apply directly on FlySafair's website.