Claims Administrator (Internship)

Claims Administrator (Internship)

1 Life Insurance

2026/07/23 Gauteng

Job Ref #: OLI-1885

Industry: Insurance

Job Type: Contract

Positions Available: 1

1Life is a licensed life insurer with the vision to transform and improve South African life insurance into a customer-friendly, service-orientated, educational and well-informed industry through changing our customers and staffs lives. 1Life is a wholly owned subsidiary of Clientele Limited.

Job Description

Position: Claims Administration (Internship)

We are hiring Position: Claims Administration (Internship)

Are you a recent graduate looking to launch your career in Claims Administration? This is your opportunity to gain valuable hands ion experience while working with a leading insurance company as part of a dynamic claims team.

what you will gain:

Monthly stipend

Practical workplace experience

Exposure to project coordination withing insurance industry

Mentorship and professional development

Opportunity to build your career in project management

Claims Administration Internship (12 Months)

Purpose

Obtain and capture information from the life insured, beneficiaries or designated persons for the purpose of registering a life or funeral claim. To advise of the possibility of a claim decline, and provide information as to the claims process, and value-added services such as the repatriation benefit. To follow up on outstanding documents from claimants and ensure that headstone benefits are processed within SLA.

Key Responsibility Areas / duties

Administration

Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility

Provide best practice support to customers on the administration process requirements and other departmental systems, inline with claims policy, rules and SLAs

Data Management

Support others by working on a variety of data management tasks.

Provide Claims Assessors with the necessary assistance in gathering information/documents as and when required

Document Preparation

Use standard office software to carry out basic formatting on letters, memoranda and routine reports.

Handling Enquiries and Correspondence

Answer the telephone and assist callers or those making varied enquiries by email or mail with any basic requests for information, directing more complex matters to colleagues as necessary.

Handling Enquiries and Correspondence

Answer the telephone and assist callers or those making varied enquiries by email or mail with any basic requests for information, directing more complex matters to colleagues as necessary.

External Communication

Create positive experiences for clients by interacting courteously with them.