Learner: Technology & Digital

Job description

The Road Accident Fund (RAF) is committed to empowering South African youth by providing skills development and workplace learning opportunities. Applications are now open for the for the Technology and Digital Learnership Programme, aimed at unemployed young people who have completed Matric (Grade 12) only and are between the ages of 18 and 23 years. This learnership offers participants the opportunity to gain valuable workplace experience and develop digital and technology-related skills over a period of 12 months. As part of the selection process, verification checks will be conducted to confirm applicants' employment history and determine whether they have previously been employed within the Republic of South Africa.

Requirements

• Certified copy of Grade 12 / Matric certificate
• Certified copy of your ID
• Your CV and motivational letter

Responsibilities

• Work based exposure may include the following:
• Troubleshooting hardware, operating systems, software, user profiles, connectivity & general desktop-related issues.
• Installing, configuring, troubleshooting, and supporting business applications used by employees.
• Monitoring and managing devices through Intune and checking device compliance against organizational policies.
• Identifying non-compliant devices and taking corrective actions to bring them back into compliance.
• Performing manual security patches, software updates, and ensuring devices have the latest required security updates.
• Responding to and resolving user calls and incidents logged with the regional ICT team.
• Providing technical assistance directly to users and learning how to diagnose and resolve IT problems efficiently.
• Identifying and resolving issues with computers, monitors, keyboards, mice, docking stations, and other ICT equipment.
• Conducting asset verification and ensuring that ICT equipment is correctly recorded, assigned, and accounted for.
• Troubleshooting printer connectivity, driver, configuration, printing, and hardware-related issues.
• The successful candidate will be required to display the following competencies in this role:
• Written and verbal communication skills:
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed
• Road Accident Fund Values :
• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy
• Remuneration
• The learners will be awarded a monthly stipend.

Application tips

• •Learnerships are for people with little or no experience — apply even if your CV is short.
• •Include your latest results, even if you did not pass every subject.
• •Mention that you are unemployed and available immediately.