Learnership programme

Job description

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

Requirements

• Grade 12 or an equivalent NQF4 qualification• Aged between 18 and 34• South African citizen by birth• Unemployed• Belonging to a previously disadvantaged group• People living with disabilities are encouraged to apply

Responsibilities

• Complete all theoretical learning and assessments.• Timeously complete all administrative and reporting duties related to the role.• Collate, compile and distribute documents to the required standards within defined time frames.• Attend to all queries in a professional manner in order to provide an excellent client experience and ensure client service level agreements are met and exceeded.• Screen and route all queries received to appropriate stakeholders and assist in the resolution of client queries.• Maintain the relevant office housekeeping standards.

Application tips

• •Learnerships are for people with little or no experience — apply even if your CV is short.
• •Include your latest results, even if you did not pass every subject.
• •Mention that you are unemployed and available immediately.