Technical Interns

Job description

Job Title: Technical Interns required – Take Charge of Technical Support Success! Location: Johannesburg Job Type: internship Sep 2026 till Aug 2027 Salary: Market Related for interns Vox Telecom is a fast-growing and dynamic company committed to excellence. We are looking for an internship Technical Support Engineer for us to help build a career in the technical call centre join a well-oiled team and play a key role in assisting with FTTH (Fibre to the Home) requests, ensuring seamless and professional technical support for our valued customers. If you have a sharp eye for detail and a passion for technical support, we want to hear from you! The Role – Keep Our customers on Track! As a Technical Support Engineer, you will be at the heart of Vox’s customer service operations. You’ll provide timely, accurate, and effective technical support while maintaining strong client relationships and ensuring high levels of customer satisfaction. Your technical expertise will help deliver the exceptional service experience that Vox customers know and trust. Stay Connected. Together.

Requirements

• related

Responsibilities

• In Job training
• Assisting customers with FTTH (Fibre to the Home) technical queries and service requests
• Providing first-line technical support via phone, email, or ticketing systems
• Diagnosing and troubleshooting fibre connectivity issues
• Maintaining accurate records of customer interactions and resolutions
• Ensuring all customer issues are resolved efficiently and professionally
• Following up with customers to ensure issue resolution and satisfaction
• Adhering to company processes and service standards
• Staying up to date with product knowledge, technical skills, and support procedures

Application tips

• •Highlight your practicals, projects and any volunteer work.
• •Confirm you are an unemployed graduate — most internships require it.