CxHub Assistant (Financial Services)
Shoprite Group
Permanent roles
- Location
- Johannesburg (Rosebank), Gauteng
- Salary
- Not disclosed
- Closing date
- 11 days left
- Requirements
- Matric · Entry Level
Posted today
Job description
Shoprite Group is hiring a CxHub Assistant for its financial-services customer hub in Rosebank, Johannesburg. You will support customer interactions across voice, email, chat and social media. Apply on the Shoprite careers portal before 14 November 2026.
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Requirements
- See the official Shoprite advert for the full requirements
Responsibilities
- Support customer interactions across voice, email, chat, social media and other contact-centre channels
- Handle routine customer enquiries and escalate complex issues
- Maintain accurate customer and system records
- Take part in coaching and training to develop customer-service capability
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Application tips
- •Tailor your professional summary to the words used in the advert.
- •Only attach the documents that are asked for, nothing extra.
- •Apply early — many employers shortlist before the closing date.
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