CxHub Assistant (Temp) – Customer Service
Shoprite Group
Contract roles
- Location
- Brackenfell, Western Cape
- Salary
- Not disclosed
- Closing date
- 2 days left
- Requirements
- Matric · Entry level
Posted today
Job description
A temporary customer service role at Shoprite's Brackenfell CxHub, answering customer queries by phone, email and chat in a 24/7 shift environment.
Requirements
- Matric certificate
- Strong communication skills
- Able to work rotating shifts including weekends
- Customer service orientation
Responsibilities
- Respond to customer queries by phone, email and chat
- Resolve complaints and escalate complex issues
- Capture interactions accurately
- Give product and service information
Application tips
- •Tailor your professional summary to the words used in the advert.
- •Only attach the documents that are asked for, nothing extra.
- •Apply early — many employers shortlist before the closing date.