Retail Assistant

Job description

Retail Assistants play an important role in creating a positive shopping experience. They help customers find products, answer questions, support sales activities, maintain store standards, and assist with daily operations. Working in retail requires good communication skills, a professional attitude, attention to detail, and the ability to work well with customers and colleagues. Retail Assistants may also be required to work during weekends, public holidays, and busy shopping periods, depending on store requirements. This opportunity may be suitable for first-time job seekers, unemployed youth, school leavers, and people who want to build experience in customer service and retail.

Requirements

• Grade 10.
• Grade 11.
• Grade 12 (Matric).
• A higher qualification.

Responsibilities

• The exact responsibilities may depend on the needs of the store. Successful applicants may be expected to:
• Welcome and assist customers in a friendly and professional manner.
• Help customers find suitable products.
• Provide information about products, prices, promotions, and available stock.
• Support sales and help the store meet customer-service targets.
• Keep shelves, displays, and product areas neat and organised.
• Assist with unpacking, sorting, and replenishing stock.
• Check that products are correctly displayed.
• Maintain cleanliness and good housekeeping standards.
• Support colleagues with daily store activities.
• Follow company policies and store procedures.
• Assist with customer queries and resolve issues professionally.
• Help maintain a positive and welcoming shopping environment.
• Candidates should prepare the following:
• An updated CV.
• A clear copy of their South African ID.
• A SARS Tax Certificate.
• Their highest proof of results or qualification.

Application tips

• •Public service posts usually require a fully completed and signed Z83 form.
• •Attach a comprehensive CV — government panels shortlist strictly on listed requirements.
• •Quote the reference number exactly as it appears in the advert.