Security Controller

Job description

Dis-Chem Pharmacies require a Security Controller is responsible for supervising on-site security operations, managing loss prevention processes, overseeing high-risk stock, investigating incidents in real time, and ensuring compliance with company policies and legal standards. CCTV surveillance is monitored off-site therefore, this role focusses on on-site response, coordination and operational control. Advantageous: Basic first aid certification. Knowledge of Occupational Health and Safety Act. Operational computer proficiency (incident systems, email, reporting tools) Sound knowledge and experience in operating Hikvision security systems.

Requirements

• Grade 12 / Matric
• Grade B or A accreditation with the PSIRA
• PSIRA registered
• A minimum of 2 years’ retail security experience in shopping mall environment.
• CCTV monitoring and incident reporting. Access control and Loss Prevention. Client liaison and daily operational reporting.
• Experience with digital security systems. Incident reporting systems (electronic reports, dashboards, case tracking).
• Knowledge of POPIA (handling CCTV footage and personal data). Courtroom readiness (statement writing, evidence handling etc.)

Responsibilities

• PSIRA knowledge.
• Strong situational awareness and risk assessment ability.
• Awareness of financial impact of shrinkage, theft and operational risk.
• Conflict management and de-escalation ability.
• English – Read, write and speak well as it is the organization’s official language
• Be self-motivated and security orientated
• Ability to supervise and guide security staff.
• Trustworthy and Honest
• Able to lead, motivate and inspire others
• Competence reporting, investigations, audits and stock control processes.
• Excellent report writing and incident investigation skills.
• Strong verbal and written communication skills.
• Proven supervisory and team leadership skills.
• Sound knowledge and experience in operating Hikvision security systems.
• Strong stock control, inventory management, and basic accounting skills.

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