Huntswood Is Hiring Customer Service Advisors in Cape Town and Umhlanga

Four roles, two cities

Huntswood is advertising four customer service advisor roles on its official recruitment page. FirstJobly checked them on 28 October 2026.

| Role | City | Closes | |---|---|---| | Customer Service Advisor – Tax Support | Cape Town | 27 November 2026 | | Customer Service Advisor – Digital Banking Support | Cape Town | 30 November 2026 | | Seasonal Customer Service Advisor – USA | Cape Town | 30 November 2026 | | UK Energy Customer Service Advisor | Umhlanga | 6 November 2026 |

Is this really entry-level?

Almost. The system labels these jobs as more senior, but the actual requirements are short:

• Matric / NQF 4
• Cape Town roles: at least 6 months of call centre, customer service or financial-services experience
• Umhlanga UK Energy role: about 1 year on a gas or electricity campaign plus 1 year in customer service or sales
• Computer literacy, and the ability to handle calls, chat and email
• A clear credit and criminal record

If you worked in a call centre, a store till or a customer help desk for six months, you may qualify for the Cape Town roles.

Things to know before you apply

• Night shifts. The Cape Town roles serve US customers, so shifts run through the South African night. Plan your transport.
• Contract length. Two adverts give different contract lengths in different places. Ask the recruiter if you are invited to an interview.
• US or UK knowledge. Knowing how US or UK customers speak and what they expect helps. Practise a clear, calm phone voice.

Make your CV work for a call centre

1. List your call or customer volumes (for example, "handled about 60 calls a day"). 2. Mention the systems you used: CRM, ticketing, Excel or a till system. 3. Put your typing speed and languages near the top. 4. Keep it to two pages and save it as a PDF.

Create one for free with the FirstJobly CV Maker.

Stay safe

Huntswood does not charge anyone to apply. Ignore anyone who asks for a "placement fee", or who asks you to pay for training before you start.

Source: Huntswood official recruitment pages, checked 28 October 2026.